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Communication Solutions for buisnisses

Rainbow is a robust and easy-to-use communication tool connecting people, objects and processes to deliver key business outcomes to customers.

Alcatel-Lucent Rainbow is an easily deployed, secure, relationship-building engine that facilitates quick, seamless collaboration between its users. It allows users to swiftly interact with each other through chat, voice or video and to share screens and files with astonishing ease. But Rainbow goes beyond simple messaging and sharing. Rainbow leverages the latest technologies to securely integrate into your organization’s existing business processes, applications, and workflows, while streamlining user adoption, minimizing user disruption, and solving customer challenges. Every Enterprise faces opportunities and challenges from cloud communication, security threats, crisis, IOT, and artificial intelligence. Rainbow helps you connect to the future through optimized time-management, secure platform access, and strict data integrity.

Optimal Time Management

Rainbow removes the anxiety associated with the use of new technologies that exchange large amounts of information. Meeting bots, automatic transcription services, intelligent routing, and speech-to-text analysis allow Rainbow users to save significant time, increasing availability for added-value activities.

Feel safe

Our solutions and applications are designed to eliminate stress via integrated AI and NLP capabilities. Rainbow is able to:
  • Logically sort information
  • Identify key action points
  • Provide on the fly, real-time insights
  • Make online meetings more productive with a built-in timekeeper

Data Integrity & Privacy

We respect privacy. We don’t use data to monetize additional services and we respect international privacy laws, including GDPR. Our customers’ data is private, safe and secured with us. Only our customers handle their own data. Transparency and traceability are critical elements of Rainbow: All regulatory requirements are respected and ethical handling of AI and other advanced technologies upheld.

Rainbow App

The Rainbow app is a cloud-based UC service (UCaaS) that makes additional collaboration services available to users, regardless of their existing communications systems. As an overlay solution, Rainbow brings rich feature capabilities, like contact management, presence, chat, audio/video call, screen and file sharing. And it's simple to deploy: users can download and install it in a single click. Rainbow takes a hybrid cloud approach, integrating with Alcatel-Lucent OXO Connect and OmniPCX Enterprise, as well as non-ALE PBXs. Rainbow is also an open communication platform as a service (CPaaS) with a set of APIs allowing you to integrate Rainbow's powerful collaboration tools into your existing in-house applications and business processes.

Worldwide Deployment

  • 22 Data centers
  • 200 Billion events triggered
  • 1.5 Million registered users
  • 100 Million WebRTC Minutes
  • 99.87% uptime

Rainbow's journey

ALE's passion for the first 100 years was connecting people. Rainbow will continue that passion for the next 100.
  • September 2016: First MVP
  • February 2017: Established a founding team of 10 ALE employees
  • December 2017:  Worldwide infrastructure deployment
  • June 2018: First hybrid PBX connected
  • February 2019: Over one million Rainbow users registered
  • May 2019: Passed 50 three-weeks sprints
  • July 2019: Included in 2019 Gartner UCaaS Magic Quadrant
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ADDCOM ADD 50

The ADD-50 series are stylish yet robust headsets which provide high quality conversation and the ultimate listening experience. The ADD-55 is the binaural model of the series, and comes complete with a number of highly useful features so that users may make the most of their phone calls.

The ADD-50 series are built with an extremely stylish, yet durable design. The headsets come with high-quality leatherette earpads which ensure all day comfort, but the headsets are also sonically welded, which ensures maximum robustness at stress points. The headsets also come with high quality noise cancelling technology, which ensures clear voice conversations in even the loudest of office environments. The 50 series provides  Advanced Acoustic Shock Protection for ultimate sound safety against unwanted, unexpected loud noises, as well as a flexible T-bar foam design which aims to reduce user fatigue.

The headsets come with wideband audio, which allows users to make the most of their phone calls. The 50 series also provides a smooth 270° boom arm rotation, so that the microphone may be worn on either ear by the user. In addition, the headsets also have a flexible 120° bended boom arm for optimal microphone positioning.

The ADD-50 series come with Universal Quick Disconnect, and allows users to manage calls on Desk phone, Soft phone (PC) and Smartphone. Users may also connect the headset to a range of  programs including Facetime, Skype for Business, Google Voice and many more.

The headsets also come with a 2 year replacement warranty.

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ADDCOM ADD 55

The ADD-50 series are stylish yet robust headsets which provide high quality conversation and the ultimate listening experience. The ADD-55 is the binaural model of the series, and comes complete with a number of highly useful features so that users may make the most of their phone calls.

The ADD-50 series are built with an extremely stylish, yet durable design. The headsets come with high-quality leatherette earpads which ensure all day comfort, but the headsets are also sonically welded, which ensures maximum robustness at stress points. The headsets also come with high quality noise cancelling technology, which ensures clear voice conversations in even the loudest of office environments. The 50 series provides  Advanced Acoustic Shock Protection for ultimate sound safety against unwanted, unexpected loud noises, as well as a flexible T-bar foam design which aims to reduce user fatigue.

The headsets come with wideband audio, which allows users to make the most of their phone calls. The 50 series also provides a smooth 270° boom arm rotation, so that the microphone may be worn on either ear by the user. In addition, the headsets also have a flexible 120° bended boom arm for optimal microphone positioning.

The ADD-50 series come with Universal Quick Disconnect, and allows users to manage calls on Desk phone, Soft phone (PC) and Smartphone. Users may also connect the headset to a range of  programs including Facetime, Skype for Business, Google Voice and many more.

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ADDCOM ADD 800

The ADD-800 Series (Performance Plus II) headsets have retained all the great features of the original Performance Plus and is enhanced with exceptional listening clarity and voice articulation.

With a super flexible microphone boom, reinforced speaker cabinet, steadfast clickstop boom arm and the use of stress and scratch resistant materials, the ADD-800/ADD-880 headsets have been designed to withstand the toughest of call centre environments.

The lightweight design ensures low operator fatigue all day. The ADD-800 Series also allows the user to find the perfect microphone and headband positions. With our unique steadfast clickstop design, you can be confident that both headband and boom arm positioning will remain all day long without the need for constant re-alignment.

Let us know what connection method you prefer – the ADD-800 Series can be connected via a traditional telephone system or alternatively it can be connected with Microsoft Lync. The choice is yours!

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ADDCOM ADD 880

The ADD-800 Series (Performance Plus II) headsets have retained all the great features of the original Performance Plus and is enhanced with exceptional listening clarity and voice articulation.

With a super flexible microphone boom, reinforced speaker cabinet, steadfast clickstop boom arm and the use of stress and scratch resistant materials, the ADD-800/ADD-880 headsets have been designed to withstand the toughest of call centre environments.

The lightweight design ensures low operator fatigue all day. The ADD-800 Series also allows the user to find the perfect microphone and headband positions. With our unique steadfast clickstop design, you can be confident that both headband and boom arm positioning will remain all day long without the need for constant re-alignment.

Let us know what connection method you prefer – the ADD-800 Series can be connected via a traditional telephone system or alternatively it can be connected with Microsoft Lync.

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ADDCOM ADD300

The ADD-300/ADD-330 Series has been designed for intense all day usage in the workplace. With a flexible microphone boom, superior sound quality, steadfast re-enforced flexible boom arm and the use of stress and scratch resistant materials, the ADD-300 Series has been designed to withstand the toughest of call centre environments. The lightweight design ensures low operator fatigue all day. With our robust re-enforced clickstop design, the ADD-300 Series allows the user to find the perfect microphone and headband positions so you can be confident that both headband and boom arm positioning will remain all day long without the need for constant re-alignment. Let us know what connection method you prefer - the ADD-300 Series can be connected via a traditional telephone system, Unified Communications or alternatively it can be connected with Microsoft Lync. The choice is yours!

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ADDCOM ADD700

The ADD-700/ADD-770 Series wideband noise cancelling headset is tough, stylish and at home in intense call centre environments as well as inside some of the most sophisticated offices.

The ADD-700 Series has been designed to be lightweight which ensures low operator fatigue, allowing the headset to be worn all day, every day. Sound quality is clear and crisp with a hint of base; all generated from its wideband properties.

The use of the ADD-QD75 USB cable allows both phone and PC connection, making the ADD-700 series suitable for versatile workstation usage.

Let us know what connection method you prefer – the ADD-700 Series can be connected via a traditional telephone system, Unified Communications or alternatively it can be connected with Microsoft Lync. The choice is yours!

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ADDCOM ADD770

The ADD-700/ADD-770 Series wideband noise cancelling headset is tough, stylish and at home in intense call centre environments as well as inside some of the most sophisticated offices.

The ADD-700 Series has been designed to be lightweight which ensures low operator fatigue, allowing the headset to be worn all day, every day. Sound quality is clear and crisp with a hint of base; all generated from its wideband properties.

The use of the ADD-QD75 USB cable allows both phone and PC connection, making the ADD-700 series suitable for versatile workstation usage.

Let us know what connection method you prefer – the ADD-700 Series can be connected via a traditional telephone system, Unified Communications or alternatively it can be connected with Microsoft Lync. The choice is yours!

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Alcatel Lucent 8001g

The Alcatel-Lucent 8001/8001G DeskPhone is a cost-effective, business-grade phone offering SIP telephony for essential communications. 8001/8001G graphical display can show up to five lines of text simultaneously, and 8001/8001G features an elegant user interface and clear operations to provide an excellent user experience. Moreover, the Alcatel-Lucent 8001/8001G DeskPhone creates a unique, vivid audio experience. Its rich business functions greatly improve work efficiency.

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Alcatel Lucent 8008s

Built on the popular and practical Premium DeskPhone line, the new eco friendly Alcatel-Lucent 8008/8008G DeskPhone offers feature rich IP telephony in an efficient format. This entry-level phone delivers a modern business grade design, with advanced, user-friendly telephony features provided by Alcatel-Lucent Enterprise communications servers. Its three-line screen — combined with application, programmable, and navigation keys — provides outstanding user-friendly communications with fast access to the business directory for enhanced employee efficiency. The 8008/8008G DeskPhone complements the Premium DeskPhone product line by targeting the need for essential and enriched communications.

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Alcatel Lucent 8018s

The Alcatel-Lucent 8018 DeskPhone offers a rich IP communications experience with an ergonomic handset offering outstanding audio quality in both hands free and comfort handsets. This compact phone offers expert level communications services from Alcatel-Lucent Enterprise communication servers: The 10 programmable keys, the large screen and the dial-by-name features offer an intuitive navigation experience. These elements facilitate the user’s day-to-day business tasks. The 8018 DeskPhone comes with clips and faceplates customized for the business. It is the ideal bedside phone for hotels and hospitals. This DeskPhone provides an RJ-45 Ethernet port and a USB port to connect audio equipment such as a headset.
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Alcatel Lucent 8028s

The Alcatel-Lucent 8078s, 8068s, 8058s, 8028s Premium DeskPhone s Series delivers improved performance and innovative design. These new variants enhance the IP communications experience in multi-device environments, bringing conversation comfort to the next level with audio quality improvements. Enhanced High Definition voice provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity. The Premium DeskPhone s Series can be deployed in any business environment, from on-premise PBX, to cloud deployment on Alcatel-Lucent Enterprise servers. The Premium DeskPhone s Series improves the overall energy efficiency of IP phone deployments by saving energy in standby mode and in conversation mode. The Premium DeskPhone is now the hub of enterprise connected devices, offering broader connectivity options for Smartphone integration, and new applications based on proximity detection or location. With Bluetooth Low Energy integration, the Premium Deskphone s Series can be part of an enterprise Internet of Things network to develop innovative services for the verticals environment. The Premium DeskPhone s Series is eco responsibly manufactured to address consumer’s green concerns. Together, with greater sound definition and quality, the ergonomic, elegant and contemporary design looks smart and works great in any business setting.

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Alcatel Lucent 8029s

Alcatel-Lucent 8039s and 8029s Premium DeskPhones offer a rich digital communications experience and a great conversations comfort with an outstanding audio quality either in hands free or using the comfort handset. These new innovative design sets come with several ergonomic enhancements such as adjustable foot stand, alphabetical keyboard, backlit display, dedicated function keys, user friendly navigator as well as a comprehensive set of accessories. All these elements facilitate the user’s business day-to-day tasks. These two elegant devices complement and leverage all the rich telephony capabilities of the Alcatel-Lucent Enterprise platforms. Stay ahead by investing in world-class telephony equipment that thrives collaboration, and keep confident that your today investments will be your companions for many years.

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Alcatel Lucent 8039s

Alcatel-Lucent 8039s and 8029s Premium DeskPhones offer a rich digital communications experience and a great conversations comfort with an outstanding audio quality either in hands free or using the comfort handset. These new innovative design sets come with several ergonomic enhancements such as adjustable foot stand, alphabetical keyboard, backlit display, dedicated function keys, user friendly navigator as well as a comprehensive set of accessories. All these elements facilitate the user’s business day-to-day tasks. These two elegant devices complement and leverage all the rich telephony capabilities of the Alcatel-Lucent Enterprise platforms. Stay ahead by investing in world-class telephony equipment that thrives collaboration, and keep confident that your today investments will be your companions for many years.

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Alcatel Lucent 8068s

The Alcatel-Lucent 8078s, 8068s, 8058s, 8028s Premium DeskPhone s Series delivers improved performance and innovative design. These new variants enhance the IP communications experience in multi-device environments, bringing conversation comfort to the next level with audio quality improvements. Enhanced High Definition voice provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity. The Premium DeskPhone s Series can be deployed in any business environment, from on-premise PBX, to cloud deployment on Alcatel-Lucent Enterprise servers. The Premium DeskPhone s Series improves the overall energy efficiency of IP phone deployments by saving energy in standby mode and in conversation mode. The Premium DeskPhone is now the hub of enterprise connected devices, offering broader connectivity options for Smartphone integration, and new applications based on proximity detection or location. With Bluetooth Low Energy integration, the Premium Deskphone s Series can be part of an enterprise Internet of Things network to develop innovative services for the verticals environment. The Premium DeskPhone s Series is eco responsibly manufactured to address consumer’s green concerns. Together, with greater sound definition and quality, the ergonomic, elegant and contemporary design looks smart and works great in any business setting.

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Alcatel Lucent 8078s

The Alcatel-Lucent 8078s, 8068s, 8058s, 8028s Premium DeskPhone s Series delivers improved performance and innovative design. These new variants enhance the IP communications experience in multi-device environments, bringing conversation comfort to the next level with audio quality improvements. Enhanced High Definition voice provides a superior audio experience with natural voice communication and improved intelligibility, enabling increased business user productivity. The Premium DeskPhone s Series can be deployed in any business environment, from on-premise PBX, to cloud deployment on Alcatel-Lucent Enterprise servers. The Premium DeskPhone s Series improves the overall energy efficiency of IP phone deployments by saving energy in standby mode and in conversation mode. The Premium DeskPhone is now the hub of enterprise connected devices, offering broader connectivity options for Smartphone integration, and new applications based on proximity detection or location. With Bluetooth Low Energy integration, the Premium Deskphone s Series can be part of an enterprise Internet of Things network to develop innovative services for the verticals environment. The Premium DeskPhone s Series is eco responsibly manufactured to address consumer’s green concerns. Together, with greater sound definition and quality, the ergonomic, elegant and contemporary design looks smart and works great in any business setting.

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Alcatel Lucent 8088s

The 8088 Smart DeskPhone delivers instant video collaboration to executives, managers and information workers. This elegant and exclusive phone offers a 7” large touch screen for video display and an intuitive experience. Any small huddle room becomes a video conferencing room helped to the embedded camera and the wideband audio. The 8088 has also a Bluetooth handset and a Bluetooth headset pairing, for wireless mobility up to 10 meters from your desk. Its Android platform provides to anyone the capability to deploy customized and secured app. With the Alcatel-Lucent Rainbow collaboration app, see at a glance who’s available and transform, through one tap, any call into an instant video conference with colleagues connected to Rainbow from any device.

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Alcatel Lucent 8135s

Our range of conferencing solutions transform your conferencing experience with high-quality audio, easy connectivity to your existing platforms, and powerful conferencing features. Whether you’re accustomed to the benefits of IP voice services or looking to adapt and enhance your existing devices, our conferencing products will meet your needs.

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Alcatel Lucent OXE

Today’s organizations want to improve business responsiveness while offering employees more flexibility in the way they work. The OmniPCX Enterprise Communication Server (CS) helps employees connect in real time whatever their location, and hold high-quality business calls with their colleagues and customers. Organizations can connect the OmniPCX Enterprise CS to the Alcatel-Lucent Rainbow cloud service. The Rainbow mobile, borderless collaboration application is the perfect companion to business phones and helps employees respond faster and better to business requests.
  • Provide excellent voice connectivity to your customers and colleagues
  • Ensure employees can make calls wherever they are, on any device
  • Serve users across multiple sites, with guaranteed high availability
  • Native support for digital, analog, IP, SIP desk phones to preserve phone, cabling and network investments
  • Native support for DECT and wireless LAN handsets in office or industrial environment
  • Native connectivity to Rainbow cloud
  • Native off-site mobility support allows a single contact number, reverse calls, on-call services, session shift across devices and is open to any mobile
  • Flexible deployment options: networked appliances for higher availability or virtual machines in centralized private clouds to reduce TCO
  • From 50 to 15,000 extensions per system, 1M+ extensions with multiple systems
  • Proven multi-site support with bandwidth control: employees in all sites can enjoy the same experience even if WAN is not ready for VoIP at day 1
  • Built-in call distribution and integration with contact center solutions
  • Add OpenTouch Multimedia Services to support real-time rich media applications like OpenTouch Conversation
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Alcatel Lucent OXO

The OXO Connect platform is a hybrid model that's ready for the cloud, and is at the heart of our feature-rich SMB offering that includes:
  • Scalable collaboration with Rainbow cloud service
  • A complete range of wireline and wireless phones
  • A range of desktop applications to increase productivity
  • Enhanced off-site mobility to keep users connected anywhere, anytime
  • Customer welcome from simple voicemail to integrated call routing and professional greetings
  • Single network infrastructure for voice and data services
The cornerstone of ALE's SMB offering, OXO Connect (formerly known as OmniPCX Office RCE) is easy to install, use and maintain. It meets all SMB communications needs, from 5 to 300 users.
  • Extend your business communications as you grow, with additional users and new cloud-based, collaboration services
  • Offer an outstanding customer experience by improving first call resolution and decision-making
  • Benefit from rapid return on investment by leveraging analog and digital connectivity
  • Reduce costs by leveraging a single IP network for voice and data wherever you can
  • Protect your investment with a 100% Alcatel-Lucent lab-tested and validated SMB solution from phone-to-cloud
  • Scalable hybrid cloud communications
  • Advanced business phones and enterprise-grade collaboration services
  • Hybrid analog, digital, IP, SIP endpoints and trunks  (OXO Connect)
  • 100% IP Connectivity (OXO Connect Evolution)
  • Reliable solution including on-premise LAN, WLAN, phones and appliance connected to a cloud service
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CHATTER 308

High cost-effective noise cancelling headsets for call centers. High standard hearing protection to your ears. The newly noise cancellation microphone protects callers from surrounding distraction. Comfortable ear cushions , lightweight headband and flexible cord design, as well as adjustable microphone boom ,work to enhance every-talks good audio quality and all-days wearing comfort.

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CHATTER 308D

High cost-effective noise cancelling headsets for call centers. High standard hearing protection to your ears. The newly noise cancellation microphone protects callers from surrounding distraction. Comfortable ear cushions , lightweight headband and flexible cord design, as well as adjustable microphone boom ,work to enhance every-talks good audio quality and all-days wearing comfort.

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CHATTER 609

Noise Cancelling Headset Description: Noise cancelling and anti-static shock microphone cancels out extraneous noise, it is best choose for minimum distraction and maximum call quality Click-stop headband for superior fit and comfort Reinforced, lightweight headband provides strength and durability Stylish design provides an appealing and subtle visual profile Big ear pads and plush soft protein leatherette ear cushion provides a whole day wearing comfort Newly designed microphone arm makes an appealing and subtle visual profile Luxurious soft designed T-Pad for convenience wearing Accessories options: *Foam or protein leatherette ear cushion is optional Structure Features: 609 Series is characterized by strong durability, lightness, perfect fit and optimal comfortable. Special noise cancelling microphone arm and NC microphone for surrounding noise reduction. •Comfortable ear cushions, lightweight headband and flexible cord design, as well as 330°rotatable microphone boom, work to enhance every-talk's good audio quality and allday's wearing comfort

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CHATTER 609D

Noise Cancelling Headset Description: Noise cancelling and anti-static shock microphone cancels out extraneous noise, it is best choose for minimum distraction and maximum call quality Click-stop headband for superior fit and comfort Reinforced, lightweight headband provides strength and durability Stylish design provides an appealing and subtle visual profile Big ear pads and plush soft protein leatherette ear cushion provides a whole day wearing comfort Newly designed microphone arm makes an appealing and subtle visual profile Luxurious soft designed T-Pad for convenience wearing Accessories options: *Foam or protein leatherette ear cushion is optional Structure Features: 609 Series is characterized by strong durability, lightness, perfect fit and optimal comfortable. Special noise cancelling microphone arm and NC microphone for surrounding noise reduction. •Comfortable ear cushions, lightweight headband and flexible cord design, as well as 330°rotatable microphone boom, work to enhance every-talk's good audio quality and allday's wearing comfort.

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Tadiran Aeonix

Bringing Enterprise Communications to the Cloud. Aeonix4Cloud is a pure software based Unified Communications & Collaboration (UC&C) solution which delivers all the advanced solutions of an on premise PBX.

Pure Cloud Solution

Aeonix4Cloud eliminates the need for most onsite hardware,
and all its related costs and maintenance concerns

Seamless User Experience

Whether your employees all sit in the same office or are dispersed in multiple locations or home offices, Aeonix4Cloud delivers one seamless user experience.

Aeonix4Cloud Simplicity

  • Intuitive to Administrate

  • Fast and Automated Deployment

  • Straightforward User Training

Aeonix4Cloud Scalability

One product for all sizes of customers, buy only what you need today… and let the system grow with your company

Aeonix4Cloud Reliability

High Availability means never having to worry about losing calls

Unique Advantages

  • Single user license enables multiple devices

  • Secure and Reliable

  • Proven Performance

  • Robust Capabilities

  • Simple self-management and user control

  • Ultimate user experience and adoption that enhances employee productivity and engagement

  • Powerful, flexible call routing

  • Monitor and data reporting tools

High-End. Low Price. 

Why compromise on a standard phone system or other communication cloud when you can enjoy High-End features like a large enterprise at the same cost.

  • Unified Messaging

  • Touch Desktop/Mobile voice, video and messaging Communications

  • Advanced, flexible call routing

  • Contact Center

  • Collaboration via Zoom Integration

  • Emergency Response Control Console

  • Large, multi-party Audio Conference

  • Call Recording

  • Attendant Console

Aeonix4Cloud was designed to improve customer and employee engagement, enable agile remote working, and dramatically improve productivity - all at an affordable price.

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